Privacy Policy

1. Who We Are

Jarrett Digital Ltd ("we", "us", "our") is registered in England and Wales (Company Number: 13045818). Our registered address is The Hive Business Centre, 6 Beaufighter Rd, Weston Super Mare, England BS24 8EE.

We are the data controller for personal information collected through this website. This policy explains how we collect, use, store, and protect your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. What Data We Collect

We may collect the following personal data when you use this website or contact us:

• Name and contact details (email address, phone number)
• Business information you provide in enquiry forms
• Technical data such as IP address, browser type, and pages visited (via analytics cookies)
• Communications you send to us by email or through our contact form

3. How We Use Your Data

We use your personal data to:

• Respond to your enquiries and provide the services you have requested
• Send you information about our services where you have given consent or we have a legitimate interest
• Improve our website and services using anonymised analytics data
• Comply with our legal and regulatory obligations

We will only contact you for marketing purposes if you have opted in or where we have a legitimate interest and have offered you the opportunity to opt out.

4. Legal Basis for Processing

We process your personal data on the following legal bases:

• Contract: where processing is necessary to perform a contract with you or take steps prior to entering into a contract
• Legitimate interests: where we have a legitimate business interest and that interest is not overridden by your rights
• Consent: where you have given clear consent for us to process your data for a specific purpose
• Legal obligation: where processing is required to comply with a legal obligation

5. Cookies and Tracking

This website uses cookies and similar tracking technologies including Google Tag Manager, Google Analytics, and the Meta Pixel. These tools help us understand how visitors use our site and measure the effectiveness of our marketing.

You can control cookies through your browser settings. Disabling certain cookies may affect the functionality of this website.

6. Data Sharing

We do not sell your personal data. We may share your data with:

• Service providers who assist us in running this website and our services (e.g. email delivery, CRM, analytics)
• Professional advisers such as accountants and lawyers where necessary
• Law enforcement or regulatory authorities where required by law

All third-party service providers are required to handle your data securely and in accordance with applicable data protection law.

7. Data Retention

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by law. Enquiry data is typically retained for up to 2 years. Client data is retained for the duration of the contract and for 6 years thereafter for legal and tax purposes.

8. Your Rights

Under UK GDPR you have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request erasure of your data (the "right to be forgotten")
• Object to or restrict our processing of your data
• Request portability of your data
• Withdraw consent at any time where processing is based on consent

To exercise any of these rights, please contact us using the details below. You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.

9. Security

We take appropriate technical and organisational measures to protect your personal data against unauthorised or unlawful processing, accidental loss, destruction, or damage. This website is served over HTTPS.

10. Changes to This Policy

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated date. We encourage you to review this policy periodically.

11. Contact Us

For any questions about this privacy policy or to exercise your data rights: